RETURN & EXCHANGE POLICY

Damaged or Defective Items

At Dream Flowers For You, we want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please contact us immediately.
We may require photographic evidence of the damage to process a return or exchange.

Non-Returnable Items

Certain items may not be eligible for return or exchange, including:

Clearance or discounted items
Personalized or customized items

Return Procedure

To initiate a return or exchange, please contact our customer service team.
Our team will provide you with instructions on how to proceed with your return or exchange.

Shipping Charges

Customers are responsible for any shipping charges incurred for returns or exchanges, unless the item is being returned due to our error or a defective product.

Store Credit

In some cases, store credit may be issued instead of a refund